Popular Steakhouse Brand Undergoes Nationwide Operational Changes

Logan’s Roadhouse, a well-known American casual dining steakhouse chain, experienced one of the most dramatic business disruptions in recent restaurant industry history. In April 2020, during the early months of the COVID-19 pandemic, the chain’s parent company at the time, CraftWorks Holdings, made the sudden decision to close all 261 of its corporate-owned Logan’s Roadhouse locations.

Nearly 18,000 employees were laid off as operations halted nationwide. The closures were part of CraftWorks’ broader financial crisis and bankruptcy proceedings, intensified by pandemic-related shutdowns and declining revenues. The sudden pause in operations drew national attention, highlighting the severe challenges faced by restaurant chains during an unprecedented economic downturn.